In 2024, nearly 90 Microsoft offerings will reach end of support or servicing, move to Extended Support, or be retired. For products reaching end of support, customers face a decision to either upgrade or take risks associated with running the unsupported product in their IT ecosystem. In this bulletin, we review the list of products that will be sunsetted in 2024 and some factors Microsoft enterprise customers should consider as they prepare for these events.
At nearly 90 offerings, the list of Microsoft releases and offerings being sunsetted in 2024 (or moved to extended support) is numerous – with one-third of the list dedicated to Azure offerings. When most of these products reach end of support, no new security updates, non-security updates, free or paid assisted support options, or online technical content updates will be issued. Here is a current list of Microsoft products that will be retired or reach end of servicing/support in 2024:
Microsoft is also moving several products from Mainstream to Extended Support in 2024. Per Microsoft, Extended Support includes security updates at no cost, and paid non-security updates and support. Once a product is in Extended Support phase, Microsoft does not accept requests for design changes or new features.
Microsoft customers have limited options when a product reaches end of support – upgrade to the latest cloud or on-premise version of that product, remain on the existing version and absorb the business risk, or (if eligible) enroll in Microsoft’s Extended Security Update Program.
As customers navigate this decision, they should ask the following questions:
It’s important to understand the fine print governing end of support for Microsoft products. Like most things Microsoft, cost-optimized navigation of the changes requires expert clarification of contractual terms, well-planned alignment of the customer’s IT roadmap with Microsoft’s roadmap, and insight into Microsoft’s motivations and business objectives.