Following its acquisition of VMware in November 2023, Broadcom has set ambitious growth targets. The company plans to nearly double VMware’s EBITDA, raising it from $4.7 billion to $8.5 billion within three years. Central to this strategy is shifting customers from perpetual licenses to a subscription-only model.
Broadcom moved swiftly to implement changes aligned with its growth objectives. Shortly after completing the acquisition, the company made sweeping changes to the way customers buy VMware’s offerings, including:
Broadcom has long had a reputation for being a tough vendor to do business with – just ask CA and Symantec customers. However, its aggressive tactics and rigid negotiation stance have escalated since the acquisition of VMware. With limited alternatives and the disruptive nature of switching vendors, customers are left with few options. Broadcom is well aware of this dynamic and is acting accordingly.
The sweeping changes Broadcom has implemented have affected nearly every aspect of VMware’s purchasing and renewal process:
Enterprise customers are being pushed towards VMware’s VVF and VCF subscription offerings, regardless of their current needs or IT infrastructure readiness. The forced move away from perpetual licenses introduces significant operational and financial challenges, including complex migrations, upgrades, and integration efforts.
A large portion of VMware’s enterprise clients still rely on perpetual licenses. While some companies may have plans to eventually phase out these licenses, their timelines rarely match VMware’s aggressive push – often forcing migrations just before renewal.
Changes to VMware’s licensing are leading to steep renewal cost hikes for enterprise customers. NPI has observed increases ranging from 5X to 10X, leaving customers with little recourse. With VMware deeply integrated into most IT environments, Broadcom knows that many organizations have no choice but to accept the terms.
With this in mind, customers need to understand their VMware costs will skyrocket at their next renewal. While a cost increase is largely unavoidable, the proper runway and strategy can minimize the extent.
Higher costs aren’t the only concern surrounding VMware by Broadcom renewals. The vendor is using the threat of software license audits to pressure enterprise customers to renew quickly and early. In some cases, customers are being given just a few weeks’ notice to finalize their renewals. Those attempting to slow down the process face the risk of being audited.
This poses a significant cost risk to large enterprise VMware customers. Most lack full visibility into their VMware estate and usage, and have no way to accurately and independently determine their compliance position. This makes them vulnerable to penalties that can easily reach seven and eight figures.
Historically, many VMware customers have purchased through resellers, benefiting from long-standing, consultative relationships. Resellers often provided greater flexibility during negotiations, but Broadcom’s decision to deal with VMware’s largest customers directly has added friction to the purchasing and renewal process. This shift has removed a layer of flexibility and support that many enterprises have relied on.
VMware enterprise customers should expect significant cost increases at their next renewal. The extent of the increase will depend on the actions taken in the months leading up to it. Broadcom has made its negotiation stance clear, and it remains as rigid as ever. Relying solely on negotiation tactics will yield few, if any, concessions.
To meaningfully mitigate renewal cost hikes – and avoid potential compliance penalty fees – customers must adopt more strategic measures. One of the most effective steps is conducting a detailed usage assessment of their VMware environment 4 to 6 months before renewal. This License Position Assessment (LPA) offers several critical benefits:
Beyond ensuring a cost-optimized renewal, an LPA also provides full visibility into a customer’s VMware estate. This visibility is essential for two reasons. First, VMware by Broadcom renewals have become extraordinarily challenging. The vendor is implementing a very tough negotiation position. If Broadcom is unsatisfied with a client’s reaction to the process, it will quickly invoke a software license audit. It’s critical that customers have their compliance house in order before renewal discussions begin.
Second, this visibility is necessary to explore viable competitive alternatives that reduce reliance on VMware’s offerings – an initiative many customers are considering. While a switch may not be feasible before an upcoming renewal, taking steps to minimize VMware dependence in future cycles is possible. An LPA is a key starting point in that direction.
To learn more about how NPI can help you mitigate VMware by Broadcom renewal cost increases,
contact us.
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NPI is a premier provider of data-driven intelligence and tech-enabled services designed specifically to assist large enterprises with IT procurement cost optimization. NPI delivers transaction-level price benchmark analysis, license and service optimization analysis, and vendor-specific negotiation intel that enables IT buying teams to drive material savings and measurable ROI. NPI analyzes billions of dollars in spend each year for clients spanning all industries that invest heavily in IT. NPI also offers software license audit and telecom carrier agreement optimization services.
NPI Vantage™ Pro is the newest addition to NPI’s solution portfolio – a platform developed specifically for IT Procurement Professionals to help them manage growing renewal portfolios, prepare for negotiations, and achieve world-class purchase outcomes. For more information, visit www.npifinancial.com and follow on LinkedIn.