Careers

The IT Procurement Analyst performs price benchmark analysis on clients’ IT purchases, and develops vendor-specific negotiation advice to attain recommended improvements in pricing and cost-related business terms.  Responsible for the assessment of client purchase transactions submitted for review, data collection, analysis and reporting, the Analyst is a key member of the client services team.  This position requires 5+ years relevant analytical experience, at least three must be in Information Technology with a focus on sourcing and vendor management.

The Client Services Director (CSD) is a senior position responsible for managing service delivery to a specific set of clients. The CSD is the primary point of contact for those clients and conducts status reviews, assures that services are delivered in accordance with SLAs and coordinates the necessary NPI resources (analysts, subject matter experts) to perform the services. In addition, the CSD is typically also a subject matter expert on certain IT vendors, and provides matrixed support to other CSDs for the benefit of NPI’s full client portfolio. This position requires 6+ years relevant IT enterprise procurement experience, including analytical experience and multi-stakeholder interaction experience.

NPI is seeking a Director of Product Management to join our team to help shape the future of our technology platform NPI Vantage Pro; purpose-built for IT procurement practitioners in large enterprises to help them manage and optimize the growing number of purchases made in the IT spend category.

This position is ideal for a seasoned SAAS/software product manager with 7+ years of experience in B2B SaaS or enterprise software; particularly in the procurement arena. 

KEY RESPONSIBILITIES

1. Strategic Planning: Develop and implement product strategies consistent with the company's vision. Create and maintain product roadmaps based on market analysis and business objectives. 

2. Product Planning: Maintain release schedule that spans the entire product lifecycle, from ideation to launch. Prepare detailed product requirements documents (PRDs) and user stories.  Collaborate closely with the development team to prioritize requirements, plan sprints and releases, and ensure on-time delivery of high-quality product updates. Work with development on QA, develop detail UAT scripts and plans.

3. Product Release Coordination: Work closely with development, marketing, sales, and customer support teams to ensure successful product releases and association communication and training. Serve as the champion for Vantage Pro, ensuring its value is effectively communicated to clients and internal stakeholders.

4. User Experience Continuous Improvement: Define requirements for improvements to the user experience.

5. Market Research: Conduct ongoing market research and competitive analysis to identify new opportunities and stay ahead of industry trends. 

6. Customer Engagement: Interact with customers and Product Advisory Council to gather feedback, understand needs, validate product concepts and refine strategy. 

7. Data Analysis: Analyze product performance metrics and user data to inform decisions and optimize product effectiveness.

8. Leadership: Act as a bridge between various departments to ensure alignment.

9. Risk Management: Identify potential risks and challenges early in the product development process and devise effective mitigation strategies.

KEY COMPETENCIES

• Strategic Vision: Ability to develop and articulate a clear product vision and strategy.
• Customer Focus: Strong understanding of B2B customer needs and market dynamics.
• Technical Acumen: Proficiency in understanding and discussing technical concepts.
• Data-Driven Decision Making: Skill in using data and analytics to inform product decisions. 
• Stakeholder Management: Ability to effectively manage relationships with various stakeholders. 

This role offers an exciting opportunity to shape the future of our platform and drive significant business impact.

QUALIFICATIONS

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Equivalent experience considered. 

Experience

• 7+ years of Agile product management experience, ideally within SaaS, enterprise software, or procurement-related technology.

Skills

• Strong strategic and analytical thinking with a proven ability to develop actionable roadmaps.
• Experience with product management tools (e.g., Jira, Aha!) and familiarity with wireframing and workflow planning.
• Excellent communication skills for engaging with diverse audiences, from engineers to C-level executives. 

Technical Acumen

• Knowledge of IT procurement processes, vendor behaviors, and spend analytics tools.